How to Download Your Facebook Information

Before you start

• Large exports can take time to prepare.
• You may need to re-enter your password before downloading the final file.
• Think about which date range and media quality you actually need so the file is easier to manage.
• Your export can contain private information, so store the downloaded file somewhere safe.

Steps on mobile

1. Open Facebook and tap the menu.
2. Go to Settings & privacy, then Settings.
3. Tap Accounts Center.
4. Tap Your information and permissions.
5. Tap Download your information.
6. Choose Download or transfer information if Facebook asks.
7. Select the Facebook profile you want to export.
8. Choose the categories, date range, format, and media quality.
9. Tap Create file or Start export.
10. Come back to the Available files tab when the file is ready.
11. Download the file and re-enter your password if Facebook asks.

Steps on desktop

1. Sign in to Facebook in your browser.
2. Open Settings & privacy, then Settings.
3. Click Accounts Center.
4. Click Your information and permissions.
5. Click Download your information.
6. Choose the Facebook account you want to export.
7. Set the date range, file format, media quality, and categories.
8. Click Create file.
9. Download it from Available files when Facebook finishes preparing it, and re-enter your password if prompted.

Common problems

My file is still being created

That is normal for larger exports. Check again later. Facebook may also send a notification when the file is ready.

I cannot find the download button

The file may still be processing. Open Available files and check whether Facebook is asking for your password before the download starts.

The export is too large

Create a new export with a shorter date range, fewer categories, or lower media quality.

FAQ

What format should I choose?

HTML is easier to browse in a web browser. JSON is usually better if you want raw structured data.

Can I download only photos or messages?

Yes. Facebook usually lets you select specific categories before you create the file.

Is this the same as deleting my account?

No. Downloading your information only gives you a copy of your data. It does not delete anything from Facebook.

How long is the file available to download?

Usually only for a limited time. If the file expires, create a new export.

Official source note

Facebook says this tool is available in Your information and permissions inside Accounts Center, and the finished file appears under Available files for download.